Privacy & legal.

Conceptly stores saved concepts, preferences and challenge progress on your device. Local activity helps personalise your challenges, whether or not you share analytics. Remove a saved concept using its bookmark button. You can clear local activity history in Settings without deleting bookmarks or existing challenge results. Local app data may be included in your device backups, depending on your Apple settings; the activity database is excluded.

The app does not request access to your contacts, photos, location or microphone. Conceptly does not operate a cloud synchronisation service.

Apple processes subscriptions and payments. Conceptly uses your purchase status to provide access and does not receive your payment card details.

With your consent, we use HeyCatch, our analytics provider, to collect app interactions, quiz activity, subscription outcomes and technical errors, associated with a random installation identifier. Events also include app version, language and session information. We use this information to understand and improve Conceptly. We do not send payment details, raw search text or screen recordings. Network requests necessarily disclose your IP address to the service; we request that it not derive location from it.

Sharing is off until you agree. You can withdraw consent at any time in Settings → Share analytics, without affecting personalised quizzes or the lawfulness of earlier processing. Turning sharing off stops future collection and discards unsent events, but does not delete data already received. Previously recorded local activity is not uploaded.

HeyCatch and its service providers may process information in the US and other countries. Its data processing terms describe the applicable international-transfer safeguards; contact us for details or a copy of the safeguards relevant to your data. See HeyCatch’s privacy policy and data processing terms.

HeyCatch retains analytics while Conceptly’s subscription to its service remains active and for up to two months afterwards, then deletes or anonymises it, unless deleted earlier. Logs and backups have separate retention periods described in its policy.

To request access or deletion, contact support@getconceptly.app, including the analytics ID available in Settings under Usage data requests.

If you contact us, we receive your email address and whatever you send, such as your name, device details or screenshots. Please only include information needed to explain your question.

We use this information to reply, investigate problems and improve Conceptly. Our lawful basis is our legitimate interest in providing support and maintaining a reliable app. Providing these details is optional, but without enough information we may be unable to help.

We keep correspondence while it is needed to resolve your request and follow up on related issues, or where necessary for legal claims or obligations. We assess that need according to whether an issue remains open and whether the correspondence is still relevant; we do not keep it for marketing.

For TestFlight testing, Apple may share tester details, usage information, crash reports and feedback with us. We use these to investigate faults and assess the beta, on the same legitimate-interest basis, and keep information we download only while needed for that work or related legal obligations. Apple controls retention within its own services. See Apple’s TestFlight privacy information.

Our hosting provider processes technical information such as your IP address, requested page, browser information and the time of your visit. Our purpose and legitimate interest are to deliver the pages, diagnose faults and prevent misuse.

The website files we provide contain no cookies, advertising pixels, analytics scripts, embedded media or third-party font downloads. Hosting and security services may process technical data separately.

Links to other websites open services with their own privacy notices.

Our email and website-hosting providers process information to deliver those services; Apple provides TestFlight and handles purchases, and HeyCatch provides optional app analytics as described above. We may also disclose information where legally required. We do not sell personal information or use it for targeted advertising.

These providers operate internationally and information may be processed outside the UK. Their applicable service terms describe the transfer arrangements, which may include adequacy decisions or contractual safeguards. Contact us for information about the safeguards relevant to your data.

Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, or receive a portable copy. You can object to processing based on legitimate interests. We do not make automated decisions about you that have legal or similarly significant effects.

Contact support@getconceptly.app to exercise your rights. You can also complain to the UK Information Commissioner’s Office.

We will update this page if our practices change and highlight material changes where appropriate. The date above identifies this version.